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I'm - 1 Chase Merrill - 1 Merrill - 1 Rivian's - 1 Bensaid - 1 Chase Merrill's Rivian - 1 Chase Merrill Merrill isn't - 1 Rivian - 1
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, New York snowbanks Chelsea , Massachusetts Toyota Tacoma
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☆ A Rivian customer waited 3 years for his dream car. It died within days.
  + stars: | 2023-06-12 | by ( Nora Naughton | ) www.businessinsider.com   time to read: +7 min
When Chase Merrill took his first ride in his new Rivian R1S, it was his favorite car that he had ever driven. "I hit about 2 ½-feet of snow and it just stopped right there," Merrill told Insider. Rivian risks alienating early adoptersChase Merrill's Rivian R1S the day it was delivered. For a young company like Rivian, these early fans can make or break its reputation, shareholders, analysts, and Rivian investors have told Insider. Merrill's Rivian returns with an error messageChase Merrill's Rivian R1S was loaded onto a flatbed tow truck.
Persons: I'm, Chase Merrill, Merrill, Rivian's, Bensaid, Chase Merrill's Rivian, Chase Merrill Merrill isn't, Rivian, —, Tony Caravano, Caravano, Merrill's Rivian, Chase, Rivian R1S, it's Organizations: Morning, Merrill, Toyota, EV Locations: , New York, snowbanks, Chelsea , Massachusetts, Toyota Tacoma
☆ A Rivian buyer got his dream car after a 3-year wait. Days later, the car was dead and he faced a $2,100 bill.
  + stars: | 2023-03-25 | by ( Nora Naughton | ) www.businessinsider.com   time to read: +7 min
In an interview with Insider, Rivian executives said the car did exactly what it was programmed to do in a dangerous slide-away situation. Rivian risks alienating early adoptersChase Merrill's Rivian R1S the day it was delivered. Chase MerrillMerrill isn't the first early Rivian fan to start souring on the company. Merrill's Rivian returns with an error messageChase Merrill's disabled Rivian R1S is loaded onto a flatbed tow truck. After Insider called Rivian this week to ask about Merrill's experience, a Rivian representative called Merrill and offered to cover the $2,100 bill.
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